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Mahtot

Wheelchair users’ perspectives on transportation services hailed through Uber and Lyft applications

Wheelchair users’ perspectives on transportation services hailed through Uber and Lyft applications

by Mahtot Gebresselassie Numerous lawsuits have been filed against transportation network companies (TNCs) Uber and Lyft for lack of disabled accessibility of the transportation service they facilitate, with some of the lawsuits focusing on wheelchair accessibility. The research question that drives this study is: What are the perceptions, experiences, and preferences of wheelchair users regarding

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