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EUC Technology Services

Welcome to EUC Computing Service. We offer a wide range of computing services exclusive to members of the EUC Community, together with the supports for the overall York Community provided by University Information Technologies (UIT).

Services offered

Available Rooms

Room Type Maximum Capacity
Classroom - HNES 138 Classroom 27
Classroom - HNES 140 Classroom 150
Classroom - HNES 141 Classroom 30
Classroom - HNES 142 Classroom 24
Classroom - HNES 143 Classroom 12
Classroom - HNES 207 Classroom 21
Classroom - HNES 248 Classroom 12
EUC Geomatics (GIS) Lab - HNES 249 Computer Lab 26
EUC PC Lab - HNES 253 Computer Lab 26
EUC PC Lab - HNES 258 Computer Lab 39
Classroom - HNES 281 Classroom 12
Lounge - HNES 136 Lounge 200


The answer depends on what kind of help you need. In almost all cases, it will be fastest for you to review the instructions or help features of the service or software you are using and see if they can help.

  • Contact University Information Technology (UIT) Service Desk regarding any computing problems at York (for example, problems with computer accounts, email, web hosting and wireless internet access)
  • If you have a problem specific to the EUC computing system, you can consult the EUC Help Desk in 256 HNES. The Help Desk is intended to assist with general computer problems such as logging in, printing and email. They can only deal with problems specific to the EUC system, and cannot provide assistance with software use
  • If you are unsure of who to contact about your problem, please ask the EUC Help Desk for clarification
  • Visit the (Manage My services) website and then refer to the Forgot my password or username section
  • If you have forgotten your username or password then follow the instructions to reset
  • Please contact the FES Help Desk for more details or assistance

If you have not changed your password in over a year you may need to change it now. Follow the instructions below to change your password:

  1. Start up web browser and go to
  2. Click on the check box beside “Click this box before logging into to change your Passport York password”. Log in using your current Passport York username and password. Follow the prompts to change password. Note: Password can only be 7 or 8 characters long and may not contain a semi-colon (;) or double quotes (“)
  3. Wait around 10 minutes before trying to login to an FES computer again

There are several other computer labs on campus. Note that all currently enrolled students can use the computers in the Computing Commons and in the Libraries for free

EUC students will be able to log into the Print Release station PC in HNES 259 by swiping their YU-card, or using their Passport York login information

EUC students MUST use their own YU-card or Passport York login to print. Using another YU-card or login information will NOT display your print jobs or account balance

Instructions for queuing and printing are posted next to the Print Station in HNES 259. If you need further assistance, contact the help desk support staff located in HNES 256

If a computer file(s) become too large to send or share using email (typically over 10MB in size), there are other options to transfer files within or from York University labs and personal computers:

University Information Technology (UIT) offers free and discounted software to the campus community. Private companies also often give special discounted “educational prices” to members of the University community. For more information, contact Data Integrity, York University’s computing store, at 416-736-5993.